Shipping and Delivery Policy

Thank you for choosing Amouu. We are committed to delivering your order quickly, securely, and with care. Please review the following policy for information regarding processing times, shipping methods, and estimated delivery windows.

Processing Time Once your order is placed, we aim to process and prepare it for shipment within 3 business days. This time allows us to ensure your items are carefully inspected and packaged before leaving our facility.

For pre-order items, please allow 4–6 weeks after your order is processed for shipping.

Shipping Methods & Rates We proudly ship worldwide and offer both standard and express shipping options to meet your needs:

• Standard Shipping: We are pleased to offer free standard shipping on all orders.

• Express Shipping: Express shipment options and pricing are calculated at checkout based on your destination.

Estimated Delivery Time Our standard estimated delivery window is 7 to 15 business days. Please note that delivery times may vary based on destination, carrier delays, weather conditions, and other unforeseen circumstances. We do our best to ensure timely delivery.

Order Tracking Once your order is shipped, a tracking number will be sent to your email or phone. You can use this number to track the progress of your shipment in real time.

Delivery Confirmation A signature may be required upon delivery to ensure your order arrives safely. If you're unavailable at the time of delivery, the courier will leave a notification with instructions on how to reschedule or collect your package.

International Shipping & Customs Because we ship worldwide, please note that customs duties or import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer. Delivery times for international orders may also occasionally vary due to customs clearance.

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Contact Us If you have any questions about your shipment, feel free to contact us at care@amouu.com. We're here to help!